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Creating a New Administrator


To create a new administrator, first create a user account for the administrator and then add authorization records.


You cannot add administrators to the highest-level organization you can affect. You can only add administrators to a sub-organization.


To create an administrator:

  1. If this is a new address, register the administrator's email address as a user first.

  2. In the Administration Console, go to Orgs and Users > Authorizations.

  3. Choose the organization where the administrator should have privileges.

  4. Click the List button.

  5. Enter in the administrator’s email address and click the Add record button.

  6. Edit and set the privileges you want to give the administrators.

  7. The list of privileges is described in Descriptions of Privileges. Modifications to the authorization record take effect immediately.

  8. The new administrator will receive a temporary password for the Administration Console.

  9. If the administrator needs access to support, please contact the appropriate support channel.


When an authorization record is created for an administrator in an organization, the administrator has privileges for that organization and all of its sub-organizations.


For more information, see Create Administrators and Manage Authorization Records in the Email Security Service Administration Guide.