Postini Support
Postini Admin Portal
Refer to these guides for details on activating, using, and administering your particular Message Security & Compliance Service. Scroll down to also find resources you can provide for your users, to help them get started with the service, too.
Message Filtering Package
- Activation Guide HTML, PDF
- Quick Start Guide HTML
- Administration Guide HTML, PDF
- Directory Sync Configuration PDF
- Batch Command Reference Guide HTML, PDF
- FAQs & Troubleshooting Guide HTML, PDF
- Release Notes HTML PDF
Message Security Package
- Activation Guide HTML, PDF
- Quick Start Guide HTML
- Administration Guide HTML, PDF
- Outbound Configuration Guide HTML, PDF
- Directory Sync Configuration PDF
- Batch Command Reference Guide HTML, PDF
- FAQs & Troubleshooting Guide HTML, PDF
- Release Notes HTML PDF
Message Discovery Package
Message Security
- Activation Guide HTML, PDF
- Quick Start Guide HTML
- Administration Guide HTML, PDF
- Outbound Configuration Guide HTML, PDF
- Directory Sync Configuration PDF
- Batch Command Reference Guide HTML, PDF
- FAQs & Troubleshooting Guide HTML, PDF
- Release Notes HTML PDF
Message Discovery
- Administration Guide HTML, PDF
- User's Guide HTML, PDF
- Personal Archive Quick Start PDF
- Microsoft Exchange Journaling Configuration Guide (Exchange Server 2000 & 2003) HTML, PDF
- Microsoft Exchange Journaling Configuration Guide (Exchange Server 2007) HTML, PDF
- Lotus Domino Journaling Configuration Guide (Domino Server 6.5 - 7x) HTML, PDF
- Release Notes HTML PDF
Resources for Your Users
Email Security Tour
An animated tour introducing your users to the service and how it works.
Message Center FAQ
An interactive FAQ providing users with details on using the Message Center.
Message Center Quick Start
A concise guide for using the Message Center and Quarantine Summary. You can use the Microsoft Word version to customize the content for your users.
- English MS Word, PDF
- German MS Word, PDF
- French MS Word, PDF
- Spanish MS Word, PDF
- Japanese MS Word, PDF
- Chinese Simplified MS Word, PDF
- Chinese Traditional MS Word, PDF
Personal Archive Quick Start (for Message Discovery Package)
Online Help
Your users' Message Center includes comprehensive online help in English, French, German, and Japanese. To access it, users simply log in to theirMessage Center and click the Help button on any page.
Email Templates
Use these customizable email templates to welcome users to their new message security service.
Download Templates (Zip file)
Questions?
If you can't find an answer to your question here, drop by our Help Group.
Comments?
To share any comments about these documentation or training resources, please email support@ironcovesolutions.com